Refund Policy

At TrendCart, we strive to provide quality products and a smooth shopping experience. If you receive a damaged, defective, or incorrect product, we are here to help.

Eligibility for Returns

• Customers may request a return or replacement within 7 days of receiving the product.
• The product must be returned in its original condition with all original packaging and essential components.
• Proof of purchase or the order confirmation may be required.
• All return requests are subject to verification and approval by our team.

Non-Returnable Items

The following items are generally not eligible for return unless they are received damaged or defective:

• Products showing signs of misuse or physical damage caused after delivery.
• Items missing original packaging or essential components.
• Products that have been altered or modified by the customer.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and clear photos/videos of the issue.

After reviewing the provided information, our team will verify the issue. A return, replacement, or refund will only be approved if our team determines that the product is genuinely damaged, defective, or incorrect.

Refund Process

• Once the returned item is received and inspected, eligible refunds will be approved.
• Refunds for prepaid orders will be processed to the original payment method within approximately 5–10 business days, depending on your payment provider.
• For Cash on Delivery (COD) orders, approved refunds may be processed through bank transfer or another mutually agreed method after verification.

Order Cancellation

Orders may be cancelled before they are dispatched. Once an order has been shipped, cancellation may not be possible and the standard return process will apply.

Contact Us

For all return, replacement, and refund requests, please contact us through the contact details provided on
email- trencartindiaofficial@gmail.com